Over-the-Phone Interpreting (OPI)
Phone interpreting is a language service that facilitates communication between individuals who speak different languages.
Unlike onsite interpreting where the interpreter is physically present, or video interpreting that is conducted via video calling, it is an audio-only service that is conducted over a phone, computer, or tablet.
With our LINK platform, you will enjoy the most advanced and most flexible telephonic interpreting system available today.
A very bold statement but we stand behind it:
our LINK phone interpreting platform is built upon the most advanced telephonic communication software available on the market today.
The good news is that it is also the most affordable telephonic service platform available on the market today.
On-demand and scheduled bookings allow users located anywhere to quickly connect to a qualified professional interpreter within 10 seconds at a fraction of the cost of traditional onsite interpreting.
With access to our Absolute LINK OPI platform of 10,000+ qualified interpreters worldwide, you can address your language needs instantly.
Our OPI platform offers flexible solutions, including:
Browser Calling
Access our phone interpreting services from your computer. Select your language combination and get connected to a phone interpreter instantly.
Mobile App
Use our LINK mobile app (available in the iOS app store and Google Play) to perform remote interpreting sessions on-the-go.
Landline Support
Traditional IVR Menu system for Landline Phones. Connect to your pre-built number and your call will be routed to our interpreter network.
Flexible Rates
Customised and language dependent rate plans tailored to your needs. Connect to our LINK OPI platform and drastically cut your interpreting costs.
Pool of 10,000+
Filter-based connections with qualified interpreters. Access 10,000+ qualified interpreters worldwide and address your language needs instantly.
Usage Reports
Detailed customized usage reports, online tracking system and account management and performance improvement through service reviews.
With our LINK OPI platform you will benefit from a next-generation cloud-based OPI system with high-fidelity audio connections across nearly any imaginable communication system and device.
Need a different type of service?
Onsite Interpreting
While OPI and VRI may be appropriate in an emergency or when faced with unexpected problems such as location or travel restrictions, onsite interpreting can be ideal for longer appointments or where an onsite interpreter is required.
This service must be booked in advance, and travel charges may apply.
Video Interpreting (VRI)
Video Remote Interpreting helps people interact more personally than traditional telephone interpreting owing to the visual context and cues. Our LINK platform offers a smooth video call experience for a better remote interpreting experience.
VRI is available on a scheduled or on-demand basis.
Conference Interpreting
Absolute Translations offer conference interpreting services for your large event. We engage the most effective team to suit your requirements. Our team perform simultaneous interpretation through headphones.
Absolute Translations also provide conference interpreters for VIP purposes (consecutive and bilateral interpreting).
Onsite Scheduling Tool
Our interpreting scheduling tool allows for easy management of customer appointments and corresponding interpreters. Administrators and language service managers can track service requests and expenses directly through the platform.
Automate workflows and broadcast your appointments to interpreters or select your preferred interpreter directly from the platform.
Advantages of OPI
Quality and Guarantee
Languages
We cover all major languages in Australia as well as languages spoken by migrant & refugee communities. We also offer rare & emergent languages such as Pacific Island languages or African dialects. We can also connect you to Indigenous interpreters who assist you with Aboriginal & Torres Strait Islands languages.
We always endeavour to assign interpreters fluent in regional language variations such as Sudanese Arabic or Mexican Spanish.
Proudly serving local and international markets since 2004.
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