Video Remote Interpreting (VRI)
Face-to-face language support, 24/7.
Connect with a qualified video interpreter when you need to.
Video remote interpreting allows you to see and talk to an interpreter on-screen. When onsite interpreting is neither feasible nor practical, our VRI technology is the ideal format for real-time language access.
We offer a High-Definition, broadcast-quality video interpreting experience that is user-friendly and can be accessed on-demand.
Connect face-to-face
Video interpreting allows you to connect to accredited interpreters instantly no matter where you are.
It is the perfect alternative to onsite interpreting and particularly beneficial when onsite interpreting is not practical, for instance in rural or regional areas in Australia.
Connect to qualified interpreters previously unavailable due to location, at only a fraction of the cost.
Our LINK Interpreting platform delivers video interpreting services with HD broadcast quality for exceptional visual and auditory communication and interpretation between two or multiple parties.
You will be able to see and hear the interpreter as if they were right next to you in the room!
VRI Advantages
Our Interpreters
With access to our LINK pool of 17,000+ qualified interpreters worldwide, you can address your language needs instantly.
VRI Interpreting Platform
Video interpreting helps people to interact more personally than telephone interpreting, owing to the visual context and cues.
Our platform offers a smooth video call experience while eliminating travel time, mileage fees and wait time, issues often associated with face-to-face interpreting.
Getting started with LINK is easy, all you need is internet access and a mobile device or computer; there’s no expensive equipment to rent or purchase.
Our VRI services are also very useful in performing video interpreting sessions in sign language (AUSLAN – Australian sign language) for deaf audiences where a visual signal is required.
Video interpreting is a great solution for many industries. From business to healthcare to immigration, VRI provides a unique opportunity to connect your clients and community.
What our clients say
Need a different interpreting service?
Onsite Interpreting
While OPI and VRI may be appropriate in an emergency or when faced with unexpected problems such as location or travel restrictions, onsite interpreting can be ideal for longer appointments or where an onsite interpreter is required.
This service must be booked in advance, and travel charges may apply.
Conference Interpreting
Absolute Translations offer conference interpreting services for your large event. We engage the most effective team to suit your requirements. Our team perform simultaneous interpretation through headphones.
Absolute Translations also provide conference interpreters for VIP purposes (consecutive and bilateral interpreting).
Onsite Scheduling Tool
Our interpreting scheduling tool allows for easy management of customer appointments and corresponding interpreters. Administrators and language service managers can track service requests and expenses directly through the platform.
Automate workflows and broadcast your appointments to interpreters or select your preferred interpreter directly from the platform.
Video Remote Interpreting FAQs
What is VRI or video remote interpreting?
Video interpreting involves using video technology to connect users with interpreters remotely, much like a video conference. You could use Zoom, Teams, Google Meet, or our very own platform LINK.
This type of interpreting is particularly valuable for individuals who are located remotely and who require language support in settings such as healthcare, legal, education, immigration and business.
Video interpreting is also valuable when rare languages and dialects are concerned. Interpreters for those language might live far away and onsite assistance might therefore be unpractical and costly. Video interpreting is a great alternative to onsite interpreting because it still offers the visual cues during interpreting, which are important to the interpreter for understanding a message.
In Australia, Absolute Translations has been providing video interpreting services with our LINK platform, but also on other online meeting platforms such as described above. Our video interpreting software is a safe and dependable option for organisations and people that need translation services in a variety of languages.
Our LINK software for video interpreting has an intuitive user interface that enables smooth communication between the client and the interpreter.
Contact us to learn more!
Can I schedule VRI sessions in advance or request on-demand services?
One of the biggest advantages of our subscription-based platform is that our users can pre-schedule a VRI session or acquire support on-demand. We recognise that our clients may have unique needs, so having both options allows us to provide as much flexibility as possible!
In case a user wants to schedule a VRI session, all the user needs to do is boot up the app, input the target language, and find the appropriate interpreter who’s available on his or her preferred date and time.
Are your interpreters certified and experienced in their fields?
Yes, all our Australian-based interpreters are NAATI certified and experienced in their field.
However, in countries such as the United States, one should note that certification is limited for medical and court interpreters. Given that interpreters serve in hundreds of languages, formal certification is not available for all language pairs.
With that said, it’s important to know that just because an interpreter isn’t certified doesn’t mean that he or she is unqualified. Our specialised interpreters meet the same professional and training requirements that are required of certified interpreters. Rest assured that our interpreters will provide timely, relevant, and accurate interpretations whenever they engage with you.
Can VRI be used for sign language interpretation?
Yes, VRI can be used to deliver sign language intepretation services. We offer video interpreting services for sign language interpretation. Whether it’s for a legal hearing or an educational seminar, our video interpreting service enables Deaf or Hard of hearing individuals to participate in various settings
What languages are available?
Based on the information from our Interpreter Hub, our vast network comprises more than 17,000 proficient interpreters who cover a wide spectrum of over 300 languages spoken worldwide.
This extensive network enables Absolute Translations to ensure a reliable connection whenever on-demand calls are made through our platform. With a subscription, rest assured that you’ll have language support at any time you require it!
What is the cost of Video Interpreting?
Video Interpreting is one of the most economic and cheapest interpreting options available for people or corporations wishing to save money.
There is no subscription fee and the video interpreting fee varies based on the number of minutes utilised and the languages that need to be provided. Travel costs and interpreter fees associated with on-site interpreting services are not a concern with remote interpretation. This makes using remote interpreting for organisations or individuals that need to communicate in many languages a popular and useful option.
Is video interpreting confidential and secure?
Yes, VRI is secure. Video interpreters are trained to prioritise confidentiality and discretion whenever they’re interacting with clients. Moreover, they’re required to adhere to a strict set of regulations such as the Health Insurance Portability and Accountability Act (HIPAA) and the AUSIT Code of Ethics to ensure that sensitive information is kept confidential at all times.
All video interpreters in our global Interpreter Hub are required to comply with a Code of Conduct so rest assured that any information you provide will be kept confidential!
Is video interpreting suitable for legal, medical, or business situations?
Yes, VRI is suitable for all mentioned settings and other scenarios with multilingual participants. Whether it’s a legal consultation, a medical emergency, or an important business meeting, video interpreting is an incredibly versatile language solution that can pave the way for effective communication.
How can I request more information?
If you’re interested on receiving more information on our VRI subscription service, you can schedule a demo with one of our sales representatives or contact us through our Information request form.
Have a specific question or need some general information?
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